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<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Alan,<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>A story
and recommendation…<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>In 1995,
in Canada, one of the 10 provinces had a referendum vote to determine whether
or not it wanted to leave the Country and be an independent entity. The vote
was 50.5 % in favor of remaining in Canada and 49.5% in favor of leaving the
country. A very close vote. There were many angry and grief stricken feelings
throughout the country. The country in general is one of the most peaceful
nations on earth but there has been a history regarding relationships with this
one province that has included violence and bad feelings that go a long way
back. There is a different language and culture in this one province than in
the rest of Canada. Our colleague Eleanor Belfry-Lytle called a meeting
immediately after the vote, while the country was feeling torn apart, to
determine if there was any interest on the part of any of us in the Toronto,
Ontario area to use our skills with Large Group/Whole Systems meetings to do something
to assist the Country to move to a better future. The initial ideas included
one large and highly publicized event in the capitol city. I remember
suggesting, after a talk with Harrison, that we invite all Large Group/Whole
Systems facilitators across the country to join us in offering a day (and the
day we picked was Feb 19<sup>th</sup> of 1996) to host a meeting called “For
the Love of Canada” and that the meeting format in each venue, if possible, be
Open Space Technology. Eleanor, Larry Peterson and myself were the primary
workers behind the scenes,<span style="mso-spacerun: yes"> </span>getting
information out, getting press releases to get media coverage, participating in
media events about the project, and so on. We had no budget, each of us giving
what we could as a love offering. <o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>As I sat
in my office of those days, a windowless tiny space in our home that I shared
with four lively children and their friends, I remembered laughing as I spent
endless days in faxing, mailing, e-mailing and in telephone conversations. The
reason for my laughter was thinking, if these people could only see where this
was all taking place from to create a better future for the country, they would
be in disbelief (Larry and Eleanor were in fairly similar situations of less
than ideal conditions) and I laughed also because I enjoyed our confidence that
we could make a difference. Each Larry, Eleanor, and myself also organized our
own events in our local area too. For me, I had the opportunity of being
invited to have events in four close municipalities and had them on the dates
leading up to Feb 19<sup>th</sup>. While all the planning was going on, the
Mayor of my own municipality called and spoke of his displeasure that he was
hearing about our event from others and why had I not contacted him to make
sure our town had an event—and after that call, we did organize a meeting for
the 19<sup>th</sup> itself to which he assured me all of town council would
attend and they did. <o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>It was key
that we did not ask anyone for permission to do this, but followed what had
heart and meaning for ourselves.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>The
hundreds of <span style="mso-spacerun: yes"> </span>events on and around
the 19<sup>th</sup> of February focusing on “For the Love of Canada” were
profound. Individuals responded to our invitation and meetings were held and
facilitated, some large, some small. I can’t remember the media events that
Larry and Eleanor did, but I do know that I had the opportunity to get word out
through interviews in newspapers, tv and on national radio. Many many people
had good ideas AND immediately put some of them into action to bring about
healing. Those of us who were involved cannot tell you exactly what this event
achieved, but we know that several groups were formed for relationship building
and healing that continue today.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>About a
week after the Feb 19<sup>th</sup> <span style="mso-spacerun:
yes"> </span>Larry and I co-facilitated an equivalent to an OST meeting on
line in a chat room for the national news magazine. The meeting duration was
three hours. At the end, we talked with the editor and he said that in all his
years he had never experienced such a positive solution focused dialogue across
the country as that which we facilitated. <o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>The
investment of our time to do this project was about a month of solid work each
(with lost revenue opportunity due to unavailability to take on other contracts
during that time). The cost for each of us was about $500. The experience and
the outcome: priceless.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>The story and
what I recommend to you <span style="mso-spacerun: yes"> </span>may or may
not be helpful to you in your thinking so please accept it as a perspective that
I offer as a possible way for you to achieve what you want to do, although not
in the way you wanted to do it. My understanding is that you want to provide
input to the Democratic party to influence its future.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>My
knowledge is that any means of simply creating a one way information flow of
ideas and the inevitable push of complaints, does not bring about change, any
more than does brainstorming and other think tank approaches to problems. I
have met with many many city, county, province planners and they all have the
same challenges. Even when they are willing to receive all of that data, cull
through it to get what is valuable, come up with new policy papers/plans and so
on, the net result is that when they present their work to the public, it is
generally what the planners call “ a blood bath” of complaints and dissatisfaction.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>There are
a number of books including (I recommend) the Change Handbook edited by Peggy
Holman and Tom Devane, Berrett-Koehler publishers, 1999 that speak to the
process of bringing about change, what is needed, and what methods exist to
bring change about. A common ingredient is to get a critical mass to “buy in”
to the new, to the ideas while simultaneously stirring the passions to be
involved in the new and simultaneously creating opportunities for that
involvement. OST is at the top of my list when it comes to achieving this and
served us and the country well in our For the Love of Canada. No one need
remember who and how the outcomes were achieved, or the influence that we had. And
that is part of being totally present and totally invisible in facilitating a
large mass of people, a whole country.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Blessings,<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Birgitt<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=EmailStyle18><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></span></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:black'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> OSLIST
[mailto:OSLIST@LISTSERV.BOISESTATE.EDU]<b><span style='font-weight:bold'>On
Behalf Of </span></b>Harrison Owen<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, January 11, 2003
10:13 AM<br>
<b><span style='font-weight:bold'>To:</span></b> OSLIST@LISTSERV.BOISESTATE.EDU<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Help with Idea /
Democratic Party - Internet - New Technology</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><![if !supportEmptyParas]> <![endif]><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'>At 07:28 AM
1/10/2003 -0500, you wrote:<br style='mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'>
<![endif]></span></font><font color=black><span style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-right:.5in;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;margin-left:1.0in'><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>1. Write an "Open Letter to the
Democratic Party", the gist being<br>
that, considering outcomes of the past two elections, the Democratic<br>
National Committee should ask Democratic voters and the American<br>
people: "What should we do now?"</span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><br>
Not a doubt about it. The Democratic Party, of which I have been a life long
member, could certainly use some help. And the thoughts that you are noodling
would make a real contribution. However, I wouldn't hold my breath waiting for
acceptance. That said, it is always worth a try. Some years ago, inspired by a
wonderful happening in Canada (and Birgitt was a central actress), I proposed
using Open Space (computer based and face to face) to create what I called a
"Civil Conversation." I think there was a discussion about all this
sometime back -- which might still be in the archives. More recently, I have
been a part of a conversation to help the Governor of Georgia (The US State)
repair his education system -- with Open Space as a Key component. There is no
indication that anything will happen with all this -- but you might find some
of the language useful. Our brief proposal follows (actually less than a
proposal, and more of a conversation opener).</span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:0in;margin-right:
0in;margin-bottom:12.0pt;margin-left:.5in;text-align:center'><font size=3
color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>*********************************</span></font><font color=black
face=Arial><span style='font-family:Arial;color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face=Arial><x-tab><span style='font-size:12.0pt;font-family:Arial;color:black'> </x-tab>The
renewal of the education system of Georgia (as indeed any human system)
requires not only innovative approaches, but also a deep knowledge of the
nature of the system and its context (external stakeholders and forces). Such
knowledge permits the choice and tailoring of approaches to assure an
appropriate “fit,” thereby minimizing negative unintended consequences (fix one
problem and create 20 new ones). Such knowledge also allows for the preparation
of the system to receive and effectively utilize the innovations. Among other
things, this preparation will enhance buy-in from those who constitute the
system and must implement the system changes.<br>
<x-tab> </x-tab>Standard
approaches towards meeting the requirements indicated above include massive
data collection combined with system modeling. Under ideal circumstances, data
from all aspects of the system is combined to form a fully accurate map (model)
of the system. Unfortunately, time, budget, and in some cases ability, all
conspire to limit the collection of data, effective analysis, and accurate
modeling. The net result is a compromised product.<br>
<x-tab> </x-tab>In order to save
on the costs of data collection and system modeling, an Expert Panel is
frequently appointed on the presumption that their experience and knowledge can
make up the deficit. Doubtless, such an approach is better than nothing, but
not without its costs. A finite group of people can never know the full
richness of a large system, and their presuppositions and biases (which
everybody has) inevitably limit and/or skew their understanding of problems and
potential solutions. Further, any solutions that may be devised must then be
offered to the population of the State for implementation. Unfortunately, it is
a common experience that movement from the proclamation of an outstanding
solution to implementation is often barred at the point of execution by the
infamous NIH – Not Invented Here! In short, there was no buy-in.<br>
<br>
<b><span style='font-weight:bold'>Further Considerations<br>
<br>
</span></b><x-tab> </x-tab>One
of the central insights from the world of Systems Thinking is that “a system is
its own best model.” This simple statement of the obvious is a reminder that
complex systems boggle the mind when it comes to identifying and understanding
the constituent elements and their interactions. Thus, if you desire a
“perfect” model of the system, the system must be its own model.<br>
<x-tab> </x-tab>Another insight,
coming from the work of those who assist in the process of large systems
change, is that buy-in, in terms of identified solutions, is enhanced when
those who must implement the solutions are essentially the same individuals as
the ones who created the solutions. Therefore the more people substantially
involved in the change process, the higher the likelihood of success. Or, as it
is sometimes said, “Get the whole system in the room.”<br>
<x-tab> </x-tab>In this present
context, <i><span style='font-style:italic'>The Whole System</span></i> would
potentially include every person in the State of Georgia, and doubtless many
others who reside beyond the State. At the very least, the target group would
include all those who care about the education of children in Georgia.
Obviously there is no single room large enough for the millions who might
choose to be involved, nor would it be desirable to simply “shut down” the
State in order to free them all for a meeting. But there is a way.<br>
<br>
<b><span style='font-weight:bold'>A Different Way<br>
<br>
</span></b><x-tab> </x-tab>Utilizing
a combination of Open Space Technology and widely available computer technology
(Internet), it is technically possible to involve the entire State of Georgia
in the process of the enhancement of education for the people.<br>
<x-tab> </x-tab>Open Space
Technology is a simple approach to large group interventions which has been in
existence for almost 20 years. To date it has been utilized in 70+ countries
approximately 30,000 times with groups ranging is size from 5-1500.
Participating groups have included governmental agencies, Native Americans,
Israelis and Palestinians, and AT&T executives. Focal Themes for the
gatherings were The Future of American Forests, Building Roads on Tribal Lands,
Peace in the Middle East, and design of the AT&T Pavilion for the ‘96
Olympics. Organizing time for such events is minimal, and given the basic
logistics (a place to meet, and the presence of the people), 24 hours is
sufficient. Costs are also minimal primarily because the services of only
single facilitator are required, regardless of the size of the group. In
situations where space is donated (a High School Gymnasium, for example),
people bring their own food (“Brown bag it”), and the facilitator comes from
the group, the cost is essentially zero. The results of an Open Space are
basically guaranteed to be the following: 1) Every issue of concern to anybody
will be on the table. 2) All issues will be discussed to the extent that
anybody cares to do so. 3) Written reports of all discussions are prepared, and
available to all participants prior to departure. 4) All issues will be
prioritized. 5) Related issues are converged. 6) Action plans for high priority
issues are developed, and responsibility is assumed for execution. <br>
<x-tab> </x-tab>With the
addition of “The Electronic Environment” it becomes possible to link multiple
Open Space gatherings both in time and space. Simply put, reports generated in
any Open Space are instantly made available to all other Open Spaces,
regardless of when or where they may occur. It is also possible to allow for
real time interactions between all participants and gatherings, essentially
creating a “meta open space.” The basic technology for doing all of this is
essentially available to any 12 year old, although some additional “Bells and
Whistles” can markedly enhance the result.<br>
<x-tab> </x-tab>A most valuable
bell or whistle is <i><span style='font-style:italic'>Data Mining</span></i>.
As reports are generated and consolidated in a common data base it becomes
possible to search for emerging themes and solutions. In essence, the system
models itself. Further, since the authors and participants behind all reports
are part of the record, the basic outlines of emerging networks and coalitions
are revealed. Effective utilization of such networks and coalitions in the
implementation of potential solutions can be a powerful tool.<br>
<br>
</span></font><font color=black><span style='color:black'>Harrison<br>
<br style='mso-special-character:line-break'>
<![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'>
<![endif]></span></font><font color=black><span style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-right:.5in;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;margin-left:1.0in'><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Harrison Owen</span></font><font
color=black><span style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:0in;margin-right:
0in;margin-bottom:12.0pt;margin-left:.5in;text-align:center'></x-sigsep><font
size=3 color=black face="Times New Roman"><span style='font-size:12.0pt;
color:black'><x-sigsep>7808 River Falls Drive<br>
Potomac, MD 20854 USA<br>
phone 301-365-2093<br>
Open Space Training <a href="http://www.openspaceworld.com/" eudora=autourl>www.openspaceworld.com</a>
<br>
Open Space Institute <a href="http://www.openspaceworld.org/" eudora=autourl>www.openspaceworld.org</a><br>
Personal website <a href="http://mywebpages.comcast.net/hhowen/index.htm"
eudora=autourl>http://mywebpages.comcast.net/hhowen/index.htm</a></span></font><font
color=blue><span style='color:blue'><br>
<br>
<u>OSLIST@LISTSERV.BOISESTATE.EDU<br>
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