[OSList] Feedback Requested on OST Invitation

Jake Yeager jacob.yeager at gmail.com
Mon Feb 25 16:17:52 PST 2019

Hi everyone,

I've composed my first OST invitation and would love your feedback. I
reproduced the invitation below. It will be included in a calendar invite
that will have the date and time.

Thanks ahead of time for any comments!

All the best,


Co-Create our Team’s Future?

Our team’s purpose is to ensure that Navy Federal’s Lending division takes
prudent risk and maximizes profitability, all while upholding a preeminent
member experience. This is no small feat: challenges arise that require
that we stretch ourselves to innovate, to break new ground, to open new
horizons. Recent challenges include CECL, AnyLogic simulation, SRM Mission
and Automation, and credit card optimization. We surmount these challenges
because we collaborate to share our knowledge; because we ask tough,
insightful questions; and because we push ourselves to grow and achieve

But there are always intractable issues that cause headaches, and there are
opportunities that wither for lack of time or attention. What are the
issues that our team faces, and how can we solve them? What are the
opportunities that lie before us, and how can we maximize them? How can we
co-create our future to work more seamlessly, to be more agile and
innovative, and to enhance our well-being? What does that look like, and
how can we get there?

I invite you to an Open Space in order to explore these questions. Open
Space is a highly participatory process that has been successfully employed
in multiple situations all over the world. Our Open Space will be via
WebEx, so that all team members can participate together if they want.

This first gathering will kick off our Open Space. Here is a schedule:

1:00 – 2:00pm ET        Opening

2:00 – 3:00pm ET        Session I

After the kickoff, we will have a dedicated Open Space session each month.
However, you are welcome to hold sessions outside of that time slot. It’s
really up to you: your passion and responsibility drives this process.

I can assure you that by the end of our Open Space:

1.    Every issue of concern to anybody will have been raised, if they took
responsibility for doing that.

2.    All issues will have received full discussion, to the extent desired.

3.    A full report of issues and discussions will be in the hands of all

4.    Action plans will be made and priorities set.

Hope to see you there!

All the best,


When the mind is quiet, the sun of your heart will shine once again, and
you will be free of problems.
 - Robert Adams <http://www.robert-adams.info/>
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