[OSList] OST and what makes team work successful

Chris Kloth chris.kloth at got2change.com
Tue Mar 20 19:24:43 PDT 2018


Like Peggy Holamn, when I first encountered OST sometime in the  
mid-90s I was struck by the simplicity and the welcoming, inclusive  
spirit. Somewhat consistent with Harrison's observation, I find that  
what some people call safety is what others may experience as  
avoidance, denial, or external limit setting.

That is not to discount the notion of psychological safety, although,  
as gifted as Dr. Edmondson is, I suspect she did not coin the term. I  
was introduced to the concept in the late 70s, by people who had been  
using it for a long time in much the same way as you defined it. We  
were working with serious drug addicts, treatment people, judges and  
police officers (including narcotics agents) who we were engaging in  
dialogue about potential treatment strategies and public policy.  
Getting a "junkie" and a "narc" to meet together required creating  
psychologist safety and that's what we called it. I only wish I had  
learned about Bohm's Principles of Dialogue and Open Space back then.


Chris Kloth
ChangeWorks of the Heartland
254 South Merkle Road
Bexley, OH 43209-1801
ph 614-239-1336
fax 614-237-2347

Think globally. Act locally.

Quoting Marai Kiele via OSList <oslist at lists.openspacetech.org>:

> Dear colleagues,
> Do you know what the core is, of what has drawn you to OST?
> Last year I came across a word that describes both, a phenomena I  
> have experienced and cherished in OST as well as something that has  
> turned out to be a key ingredient to successful teams:
> 	Psychological Safety
> The term was coined by Amy Edmondson, Novartis Professor of  
> Leadership and Management, Harvard Business School.
> It is referred to in a study by Google, which they undertook to  
> understand what distinguishes their successful teams from those who  
> do so-so.
> Anyone interested in the subject? more here by Google:
> 	https://www.youtube.com/watch?v=KZlSq_Hf08M
> "Psychological Safety" means team members are safe to take risk and  
> be vulnerable in front of others. They know it?s okay or even  
> requested to speak up, disagree, admit mistakes, ask ?stupid?  
> questions or share a crazy idea. All of this without the fear of  
> loosing ?belonging? or lessen one's status within a group.
> In the study this has proven to be by far the most important  
> ingredient for successful team work, even more important than  
> dependability, meaning, impact?
> Years back, I found this beautifully described in other words by  
> Tova Averbuch, in her TEDx talk ?Opening Space to Collective Wisdom?  
> (hello Tova! :-) )
> She opens with the words ?To be or to belong??a tension that I know  
> very well: Being fully myself or belonging to a group seemed often  
> in conflict. Especially during my time in the corporate world as a  
> product manager. Tova describes how in OST she has found both  
> together: ?being AND belonging". As I have, too.
> Back to my opening question: Do you know what the core is, of what  
> has drawn you to OST?
> I have realised that the phrase ?psychological safety? describes  
> that. That which is at the core of what has drawn me to OST.  
> Something I am dedicated to since years. For myself and in creating  
> spaces for others.
> I am eager to explore this topic with others, both on this list as  
> in real time conversations. I?ll post a session in tomorrows  
> ?Tuesday Open Space Hotline?.
> Anyone else interested in this topic, please come to the OS Hotline  
> OR write on this list OR reach out to me directly.
> From a sunny and cold evening in Bielefeld, Germany,
> Marai
> https://about.me/maraikiele <https://about.me/maraikiele>

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