[OSList] OST and what makes team work successful

Suzanne Daigle sdaigle4 at gmail.com
Tue Mar 20 01:05:52 PDT 2018


Marai, Peggy and Rob,

How inspired I am by this thread. I read each of your comments and listened
to the Google video. Then paused and thought of Google's five team
effectiveness elements (Psychological Safety, Dependability, Structure and
Clarity, Meaning and Impact) in the context of Open Space with
Psychological Safety being the most important.

In Peggy words here, I saw captured with utter simplicity, why I too felt
instantly drawn to Open Space.

At its core also is The Invitation to everyone who cares to have the
opportunity to contribute to the most important issues of the
organization.  To invite is to include. This is so significant...

On the major strategic issues in an organization, that which has
traditionally been the exclusive territory of senior management is now
extended to a much broader and diverse group...most especially to those
closest to the work.



That simple invitation connects directly to this core element of
psychological safety. By genuinely inviting and including you, the
organization is saying,

On Mon, Mar 19, 2018, 6:59 PM R Chaffe via OSList <
oslist at lists.openspacetech.org> wrote:

> Marai
>
> It is an insight that rings so true to me.  As we apply the technology or
> system called Open Space to real and pressing needs, the need for all to be
> psychologically safe is vital along with any other need that when met
> results in safety.  Maslow has clearly defined safety as the foundation and
> my personal experience confirms this as one of the “break through” (beyond
> the superficial, reaching into the core issues) conditions that allows the
> participants including the facilitator to participate and move into “real”
> issues and opportunities.  It is the time when we can be as one with the
> confidence and freedom to express our needs and ideas/ solutions.
>
> When the gathering’s participants are psychologically safe the gathered
> group is “open” and that is when the real work, discussion, decisions,
> commitments etc take place.  The “space” is primarily the physical area and
> then becomes the whole environment.  “Open Space”  takes on a new reality
> when one has the privilege of a gathering that is totally psychologically
> safe.  The facilitator has the task of assisting this to happen......  Open
> Space is such a simple statement and the facilitator must treat the meeting
>  with respect and a passion to do what ever is required to assist the
> participants to be psychologically safe so that hopes and dreams related to
> the issue that brought them together in the first place are expressed and
> transformed into the new reality.
>
> I wish I could join your discussion so I must participate on the side via
> the list.
> Regards
> Rob
>
> On 20 Mar 2018, at 5:02 am, Peggy Holman via OSList <
> oslist at lists.openspacetech.org> wrote:
>
> What a lovely question Marai!
>
> I can tell you that I fell in love with OST the first time I experienced
> it -- in 1996 -- because I saw something that I didn’t know was possible:
>
> The needs of individuals and the needs of the whole could both be met.
>
>
> Before then, I thought either one or the other is sacrificed. I now know
> that this experience of “differentiated wholeness" is an indicator of a
> transformation to an organization or community with a new story of who it
> is and who belongs. It makes room for more aspects of itself.
>
> OST creates the ground for individual expression, in which showing up
> authentically is valued (as opposed to a common, tragic, unspoken norm that
> we need to stay quiet in order to belong). In the process of being
> ourselves, people discover deeper connections to each other. And that
> causes a shift in the cultural story of who we are as a whole.
>
> In short, OST creates the space for the full voiced self, connection with
> others, and sense of being of a larger whole.
>
>
> Peggy
>
>
> ________________________________
> Peggy Holman
> Co-founder
> Journalism that Matters
> 15347 SE 49th Place
> Bellevue, WA  98006
> 206-948-0432
> www.journalismthatmatters.org
> www.peggyholman.com
> Twitter: @peggyholman
> JTM Twitter: @JTMStream
>
> Enjoy the award winning Engaging Emergence: Turning Upheaval into
> Opportunity <http://www.engagingemergence.com>
>
>
>
> On Mar 19, 2018, at 10:40 AM, Marai Kiele via OSList <
> oslist at lists.openspacetech.org> wrote:
>
> Dear colleagues,
>
> Do you know what the core is, of what has drawn you to OST?
>
> Last year I came across a word that describes both, a phenomena I have
> experienced and cherished in OST as well as something that has turned out
> to be a key ingredient to successful teams:
>
> * Psychological Safety*
>
> The term was coined by Amy Edmondson, Novartis Professor of Leadership and
> Management, Harvard Business School.
>
> It is referred to in a study by Google, which they undertook to understand
> what distinguishes their successful teams from those who do so-so.
> Anyone interested in the subject… more here by Google:
>
> https://www.youtube.com/watch?v=KZlSq_Hf08M
>
> "Psychological Safety" means team members are safe to take risk and be
> vulnerable in front of others. They know it’s okay or even requested to
> speak up, disagree, admit mistakes, ask „stupid“ questions or share a crazy
> idea. All of this without the fear of loosing „belonging“ or lessen one's
> status within a group.
>
> In the study this has proven to be by far the most important ingredient
> for successful team work, even more important than dependability, meaning,
> impact…
>
> Years back, I found this beautifully described in other words by Tova
> Averbuch, in her TEDx talk „Opening Space to Collective Wisdom“ (hello
> Tova! :-) )
> She opens with the words „To be or to belong“—a tension that I know very
> well: Being fully myself or belonging to a group seemed often in conflict.
> Especially during my time in the corporate world as a product manager. Tova
> describes how in OST she has found both together: „being AND belonging". As
> I have, too.
>
> Back to my opening question: Do you know what the core is, of what has
> drawn you to OST?
>
> I have realised that the phrase „psychological safety“ describes that.
> That which is at the core of what has drawn me to OST. Something I am
> dedicated to since years. For myself and in creating spaces for others.
>
> I am eager to explore this topic with others, both on this list as in real
> time conversations. I’ll post a session in tomorrows „Tuesday Open Space
> Hotline“.
> Anyone else interested in this topic, please come to the OS Hotline OR
> write on this list OR reach out to me directly.
>
> From a sunny and cold evening in Bielefeld, Germany,
> Marai
>
> https://about.me/maraikiele
>
>
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