[OSList] Ang.: How to assess the effectiveness of an OS Meeting.

Mon May 6 01:07:00 PDT 2013

Harrison, I agree very much with what you say. OST is a holistic approach for the work ahead. It is also built on other values than those that are common in most of todays business paradigm. So when we try to fit it into the standards of traditional evaluation tools we really diminish the effects of it. It is as if we compare apples and carrots.  they are not the same. When we try to measure the change in attitudes, work approach, teamwork and sense of joy at work with numerics, we really wont get the whole story. I at least am very nterested in applying the values of OST and by that change the ruling business paradigm built by men over a 100 years ago, so I try to be very careful not to use evaluation from the same system that I want to change.
Blessings
Eiwor

Skickat från min HTC

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Från: "Harrison Owen" <hhowen at verizon.net>
Till: "'World wide Open Space Technology email list'" <oslist at lists.openspacetech.org>
Rubrik: [OSList] How to assess the effectiveness of an OS Meeting.
Datum: lör, maj 4, 2013 15:49
This is a very interesting discussion. The desire to assess the effectiveness of OS is surely justified and rational. That said, I’ve never really understood what would be gained. In my experience (the only point of reference I haveJ) – the “ OS results” are typically so far off the charts as to be “unbelievable.” To give an example, when my friends from AT&T designed their Olympic Pavilion in 1996 we had a very nice comparative measure. The same people had to design the building twice. The first time, using “standard procedures” took 10 months. The second time around, using OS – it was all done in 2 days. And all the designers, and everybody else I talked to agreed that the second effort was a major improvement aesthetically and structurally. Using the common criteria of “Increased Productivity,” we are looking at something like a 15,000% increase. The AT&T exec in “charge” called it magic – a fulsome client assessment. Now armed with this “data”, what do you think would happen were you to walk into the office of a potential new client and say, “How would you like some magic? An increase of productivity by 15,000%?”  There are other problems with the utility of “assessment.” We aren’t going to change the “process” if for no other reason, we did not create it. Further, every situation is unique – while the “process” is unchanging, everything else will be different. Different people, different environment, different issue. Apples and oranges for sure. Should we venture into the realm of cost/benefit analysis regarding OS vs some other “process” – we are once again “off the charts.” It is true that while you CAN agonize, plan, and organize endless for an OS event, you really don’t have to. Given the space, issue, and people – you are good to go in several hours, and you only need one facilitator, who is prone to take naps.  I am not suggesting for a minute that there is no learning nor value in a careful consideration of what we do and how we do it – but the standard comparative metrics don’t get us very far, I think. Harrison  Harrison Owen7808 River Falls Dr.Potomac, MD 20854USA 189 Beaucaire Ave. (summer)Camden, Maine 04843 Phone 301-365-2093(summer)  207-763-3261 www.openspaceworld.com www.ho-image.com (Personal Website)To subscribe, unsubscribe, change your options, view the archives of OSLIST Go to:http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org From: oslist-bounces at lists.openspacetech.org [mailto:oslist-bounces at lists.openspacetech.org] On Behalf Of alan at alanhalford.com.au
Sent: Saturday, May 04, 2013 1:34 AM
To: World wide Open Space Technology email list
Subject: Re: [OSList] How to assess the effectiveness of an OS Meeting. Yup!Does it for me!

Alan Halford FacilitatorMediator www.alanhalford.com.au/0421 475 252  
On 04/05/2013, at 1:17 PM, Chris Corrigan <chris at chriscorrigan.com> wrote:And this is a fine example of a developmental evaluation approach! Chris On Fri, May 3, 2013 at 3:16 PM, Thomas Herrmann <thomas at openspaceconsulting.com> wrote:ups, it seems I sent the email before finishing it (-:So the basic framework I use is from Kirkpatricks four levels for evaluating trainings/development activities1. Experience2. Learning3. Transfer (behavior/actions)4. Results So in pre-work we turn it around starting with exploring expected results (L4) then move backwards to L3 (behaviors and action needed to create those results), then we look at what do we need to learn and what experience is needed to support the learning. Then post intervention - I use it in my trainings as well as development work in organizations. For example at the end of an OS-meeting and/or in the follow up meeting within 2 weeks, participants are invited to dialogue and capture what they experienced and what they learnt. (so it's qualitative, not quantitative). Then 6 months later we meet again to evaluate level 3-4. As a side note both these follow up meetings (as well as the pre-meetings) are conducted in a WPPF-container (Whole Person Process Facilitation) and normally includes about 2 hours of open space work to decide on how to move on. In total the meetings are between 4-6 hours each. So the follow up meetings are about what happened and how do we go on… I view it as opening space for the organization to become conscious about what they accomplished and learnt and move on from there. I think this simple way works great and there is of course more to it than I shared brieflyAll the best Thomas HerrmannOpen Space Consulting - naturlig företagsutvecklingTel +46 (0)709 98 97 81Email thomas at openspaceconsulting.comwww.openspaceconsulting.com …bistår er, att släppa loss de naturliga krafterna i er organisation. Ta tillvara hela potentialen och skapa en långsiktigt hållbar och framgångsrik verksamhet! Vi erbjuder stöd till ledarskapet, facilitering av kreativa processer och överföring av kompetens när ni vill skaffa er intern kapacitet att navigera i förändring.  Vi är del i Konsultgruppen Beyond Performance Group.Medägare i Genuine Contact Co-Owners Group Inc LinkedIn: linkedin.com/in/thomasherrmannopenspaceconsultFöretagssida på Facebook: www.facebook.com/OpenSpaceConsulting  3 maj 2013 kl. 15:16 skrev Thomas Herrmann <thomas at openspaceconsulting.com>:

Dear friends in Open SpaceSince many years back I use a way to evaluate development work with Open Space Technology as the main event. I have shared here previously but will give a brief summary of how I do it.  2 maj 2013 kl. 18:21 skrev Chris Corrigan <chris at chriscorrigan.com>:

Paul...that is a weird tool,  Tells me nothing except that if 85% of my potential value outcomes are achieved, then I will always break even on my ROI for any meeting.  It's all just so arbitrary.   And that is the problem.  When we use quantitative and summative methods for evaluation of qualitative and developmental processes, we get meaningless results.  In other words, how much relationship did I generate in my last meeting?  12.  Whatever that means.  It makes as much sense as giving the answer "lots of green ones that made me contemplative" to the question "how much money did we make selling those ladders?" What we need are tools that evaluate complexity properly.  What you are looking for are tools from the realm of Developmental Evaluation (grab the book by that title by Michael Quinn Patton).  These tools, which can complement summative, merit-and-worth evaluation tools, help organizations and ncommunities to track the learning, development and effectiveness of things like Open Space Technology meetings.   Here is a place to start with DE: http://tamarackcommunity.ca/g3s61_VC_2010g.html Chris  On Thu, May 2, 2013 at 6:49 AM, Paul Nunesdea <nunesdea at me.com> wrote:Keith Although not disagreeing the least with Doug, guess that your company would be looking for some meeting ROI type of calculations.I have googled a couple of entries and this must be useful for you.http://www.fastmeetings.com.au/meeting-roi-calculator.htm BestPaul

From my iPhone
El 19/04/2013, a las 00:26, doug <ost at footprintsinthewind.com> escribió:Keith--

How does one assess the value of a top-down "You shall all do this" meeting? When do you measure it? How many walking out the door thought it the best meeting ever? How many are still doing the required or "volunteered" activity 6 months or 6 years later? What is the purpose of the meeting in the first place?

If six great projects come out of the OST meeting, 4 actually get started, and one is still accomplishing good in the organization a year later, was the meeting a failure?

Those who want numbers as proof of something will always be disappointed. Because they seek disappointment.

:- Doug.

On 04/18/2013 06:17 AM, Blundell, Keith wrote:

Dear OS practitioners As some of you already know I have been trying to pioneer the use of OSin our agenda driven, action outcome orientated organisation.  I havehad the opportunity to run several meetings, but they have been shortsessions and restricted participants (in terms of organisationalfunctional structure). This has created a bit of a buzz and I am delighted that I have beenapproached to run a meeting with a larger diverse group of participants(cross functional) for at least a whole day!  Brilliant and I have noconcerns that it wont be successful. But...unfortunately it is viewed as an "experiment" and so I am beingpushed by the sponsors as how will we assess its success.  I know thatthere will be some good discussions, that participants "heads" will bein a different place after the meeting, and it will be a great sharingand learning experience.  I also know that any change and actions maycome long after the discussions so that the link between the event andoutcome will be more tenuous. Has anyone experience and ideas for explaining the effectiveness of OSwithin an organisation? I look forward to hearing from you. Best Wishes, Keith. -- *Keith Blundell* Leadership and Team Excellence LeaderInnovation, Communication and Engagement (ICE)Product Development Global Operation Office:   +44 (0) 1707 36 661Mobile:  +44 (0) 7990 777 120Mail to: keith.blundell at roche.com <mailto:keith.blundell at roche.com> Registration Number: 100674 The information transmitted in this message is intended only for theperson or entity to which it is addressed and may contain confidentialand/or privileged material. Any review, retransmission, dissemination orother use of, or taking of any action in reliance upon, this informationby persons or entities other than the intended recipient is prohibited.If you receive this message in error, please contact the sender anddelete the material from any computer.   _______________________________________________OSList mailing listTo post send emails to OSList at lists.openspacetech.orgTo unsubscribe send an email to OSList-leave at lists.openspacetech.orgTo subscribe or manage your subscription click below:http://lists.openspacetech.org/listinfo.cgi/oslist-openspacetech.org _______________________________________________
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-- ---CHRIS CORRIGAN
Facilitation - Training - Process Design
Open Space Technology

Weblog: http://www.chriscorrigan.com/parkinglot
Site: http://www.chriscorrigan.comUpcoming workshops Authentic Leadership In Action - Halifax, NS, CanadaDesigning Strategic Change from the Inside OutJune 16 - 21, 2013 Art of Hosting - Participatory Leadership and Social CollaborationNovember 11-14, 2013, Bowen Island, BC, Canada. Upcoming Art of Hosting in Toronto, Montreal, Chicago and San Francisco. Email me for more information. _______________________________________________
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-- ---CHRIS CORRIGAN
Facilitation - Training - Process Design
Open Space Technology

Weblog: http://www.chriscorrigan.com/parkinglot
Site: http://www.chriscorrigan.comUpcoming workshops Authentic Leadership In Action - Halifax, NS, CanadaDesigning Strategic Change from the Inside OutJune 16 - 21, 2013 Art of Hosting - Participatory Leadership and Social CollaborationNovember 11-14, 2013, Bowen Island, BC, Canada. Upcoming Art of Hosting in Toronto, Montreal, Chicago and San Francisco. Email me for more information. _______________________________________________
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