more on wiki
Michael Herman
mherman at globalchicago.net
Wed Jan 14 13:06:41 PST 2004
hi all, this item (below) posted recently at
http://www.globalchicago.net/weblog ...and more examples of wiki used
for ost proceedings and followup work at http://www.globalchicago.net/garden
also, are we still hoping to gather this weekend to post OS in Education
stories at the http://www.OpenSpaceWorld.NET wiki webspace?
michaelh
--
The World Beyond Email... is Wiki, Wiki, Wiki!
...today in Reveries Magazine's <http://www.reveries.com> "Cool News of
the Day"
Collaborative Wiki. "E-mail is a tremendously overloaded tool," says
Gary Boone of Accenture Technology Labs, explaining part of the
appeal of "wiki," as reported by Michael Totty in The Wall Street
Journal. Wiki, as you may know -- or wiki-wiki -- is Hawaiian for
"quick," but it is also the name of a type of web page that is
gaining favor as a way to help "companies and work teams to trade
ideas, share intelligence and track projects." While wiki web pages
look pretty much like any other, the difference is that it is easy
for any visitor to "add new material .. or change what is already
there." All the changes are tracked and saved so nothing is ever lost.
[Wiki is being used] to create an online encyclopedia at
www.wikipedia.org <http://www.wikipedia.org>. However, its
simplicity and low-cost (available as shareware
<http://www.usemod.com>) has made it attractive commercially, in
fact some are comparing its potential popularity to that of instant
messaging. "The disadvantage of not having the sophistication of
more elaborate tools is outweighed by the ease of using it," says
Gary Boone.
A company calledStata Labs, for example, is using a wiki "to manage
its customer-relations program. As customers e-mail requests for new
features or relate problems, the information is added to the wiki,
where it can be viewed by developers in India, or by Stata's chief
executive in San Mateo, California. Stata's vice president of
product management, Andy Stack, notes the advantages versus e-mail.
"With e-mail," he says, a lot ... gets trapped in one-off
conversations," whereas the wiki "has the ability to capture ...
side conversations and make them available to all others."
Accenture's Gary Boone meanwhile says his group "uses wiki pages to
organize reports on bugs and requests for new features in the
software they're developing," as well as to post "speaker schedules,
lab announcements and tech-related news." The wiki, he says "may
represent a sweet spot between nothing or just e-mail and ... more
elaborate systems."
--
Michael Herman
Michael Herman Associates
300 West North Avenue #1105
Chicago IL 60610 USA
(312) 280-7838
http://www.michaelherman.com - consulting & publications
http://www.globalchicago.net - laboratory & playground
http://www.openspaceworld.org - worldwide open space
...inviting organization into movement
*
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