Help! Client's Three Week Worries

[Laurel and Rick]

Hi Doug -

Just assure them that enough topics will be similar that folks will
naturally want to amalgamate topics - I've never been to an OST meeting
where this DIDN'T happen.  Ask the sponsors to give "pure" OST a chance the
first week, and if, for some reason, they are not satisfied with the way it
works, it can be re-jigged for  the subsequent meetings.  I've used this
tactic before - and, of course, OST *always* works, so I've never had to
re-jig.

It's tough dealing with jittery sponsors - I believe your sense of certainty
with the process will influence them, Doug.

Laurel.
----- Original Message -----
From: "Douglas D. Germann, Sr." <76066.515 at compuserve.com>
To: <OSLIST at LISTSERV.BOISESTATE.EDU>
Sent: Wednesday, February 05, 2003 1:10 PM
Subject: Help! Client's Three Week Worries


> Hi--
>
> Help, please!
>
> My client is getting jittery over how their OST will work. This is the one
> about "Influencing Senior Healthcare and Well-Being," which starts 2 weeks
> from today. 3 Wednesdays, 3:00 pm to 6:00 pm each day.
>
> Their main worry seems to be, What if 50 people show up and post 30
topics?
> We only have space for 9-10 breakout sessions, and they fear people will
be
> disappointed if their session got "bumped" to the next week's time slot.
>
> Their solution? Have the opening be "You 8 people go to this space, you 8
> go to that space. Everybody gets 5 minutes to say what their issue is,
> around the circle. Then the group leader reports back to the main group."
> Sounds like a sure way to get *everybody* frustrated, to me.
>
> So what would you tell them? What documents would you download and e-mail
> to them to show that they really don't have anything to fear, that the
good
> people they have invited will handle it very well?
>
> Please help me reason with these people, so we have a good event.
>
>                               :-Doug. Germann
>
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