The Top 10 List

Lisa Heft lisaheft at pacbell.net
Thu Jan 17 21:35:44 PST 2002


Blake, Blake -

Stop banging your head like that!

It will hurt the desk...

Lisa

- - -
L i s a   H e f t
Consultant, facilitator, educator
Open Space Technology and Experiential Learning

2325 Oregon
Berkeley, California
94705-1106  USA
(+01) 510 548-8449
lisaheft at pacbell.net
www.openspaceworld.com

-----Original Message-----

Never say:

"I have never done this before...OS for 5, 50, 130, 500, 1,000 (fill in the
blank)" right before the event to a nervous client.


See results of this from a previous posting by me...I said just that the
night before 130 gathered to the nervous client. The client expressed his
anxiety by asking "does OS ever fail?".  I said no.  Then later, I said the
above.  (I have done about 30 OS for 50 or less.)   This created more
anxiety
with him, which sparked more in me, which sprang to the OSList.  I am
banging
my head on my desk as I type.

Top that!
Blake

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