ta da! the non-guide is illustrated!

[Naomi Kahane]

Dear Michael -

With great expectations, I downloaded the non-guide, but the had no way to
translate it except to letters and numbers. Any suggestions for those of us
with old (feeble?) programmes? I fervently hope so - it is not an event to
be missed!

Thanks,  Naomi



Naomi Kahane,
Collaboration +
5261 Waverly Street,
Montreal, Canada, H2T 2X6
514/272-1853

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>From  Sun Feb  3 21:43:21 2002
Message-Id: <SUN.3.FEB.2002.214321.0800.>
Date: Sun, 3 Feb 2002 21:43:21 -0800
Reply-To: lisaheft at pacbell.net
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Lisa Heft <lisaheft at pacbell.net>
Subject: Mission Statement, Service Standards, Service Descriptions
MIME-version: 1.0
Content-type: text/plain; charset=Windows-1252
Content-transfer-encoding: 7BIT

Greetings from Berkeley.

I will be talking with a potential client / potential user of Open Space on
Wednesday morning.

I will tell him of my experience in facilitating events where the following
have been developed, but I am also interested in hearing any examples you
may have had in your experience  -- that way I can show him a broader
picture than my own experience of how Open Space Technology has worked for
these things.

He wishes to use this two-day manager's retreat (a property management
company consisting of two recreation/hotel/spa/conference properties now
merged into one entity) for:

- Mission Statement
- Service Standards
- Service Description
- Action Plan for Implementation of Service Standards

He is likely to hire a consultant who will do team building and leadership
development and visioning components in a linear meeting + activities
format.  A key manager (hi, Scott!) is excited about how OST would help them
break through to better, deeper, more inspired work when at the same time it
would help build their new culture and working relationships together.  We
shall see what (ever) happens (happens).

Thank you in advance for letting me know of your experiences with these
issues in Open Space events.

Lisa

- - -
L i s a   H e f t
Consultant, facilitator, educator
Open Space Technology and Experiential Learning

2325 Oregon
Berkeley, California
94705-1106  USA
(+01) 510 548-8449
lisaheft at pacbell.net
www.openspaceworld.com

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