Appreciative Inquiry

Fri Apr 20 07:24:24 PDT 2001

Cora, One of the sites I like, that links to all the others and offers
introductions and insights to AI and many successful applications is Sue
Hammond's Thin Book Publishing website www.thinbook.com  Best, Bruce

Best regards,  Bruce Halliday
Bruce Halliday    403-777-2364
bruce.halliday at garthtoombs.com
#1000 - 500 - 4 Avenue SW, Calgary, AB  T2P 2V6
++++++++++++++++++++++++++++++++++++++++++
Senior Consultant
Garth Toombs & Associates Inc., Alberta
__________________________________
Principal
B. Halliday Consulting Inc.
"connecting as human beings first to co-create preferred futures"

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>From  Fri Apr 20 15:56:43 2001
Message-Id: <FRI.20.APR.2001.155643.0100.>
Date: Fri, 20 Apr 2001 15:56:43 +0100
Reply-To: martinleith at theinnovationagency.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Martin Leith <martinleith at theinnovationagency.com>
Subject: Re: Appreciative Inquiry
In-Reply-To: <LOBBJLHICGOPOHFJKOPLEELHCOAA.cw at goldeninsights.com>
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Cora,

I did a Google advanced search for you
(http://www.google.com/advanced_search then go to 'exact phrase' box) and
the were the top 30 results are listed below.

Anne Radford is a good contact (AnneLondon at aol.com). She publishes a little
book on AI which is worth getting.

The main phases of AI are:

Discovery (What is the topic of our AI?)

Dream (Challenging the status quo)

Design (Creating provocative propositions)

Delivery (Nurturing collective action)

I recently took part in a quick'n'dirty AI simulation; it shares certain
principles with Search Conferences (not Future Search). It's very much an
interview-based approach. My sense is that it could be done a lot quicker
and more elegantly in a large group / whole system forum, but perhaps this
would lose some of the bring-people-in-little-by-little quality of AI as
invented by David Cooperrider and colleagues.

Back in the 1960s Ron Lippitt did some research that showed that people got
disheartened when taking a problem solving approach, but became excited and
motivated when taking a create the future approach. AI is based on this
principle. And anyone who has studied NLP will have this hard-wired into
them.

Hope this is useful.

Warm wishes,

Martin Leith
www.theinnovationagency.com
www.martinleith.com

Appreciative Inquiry websites

http://.iisd1.iisd.ca/ai/myrada.htm

www.cape.org/2001/cooperrider.html

www.pfeiffer.com/catalog/isbn/0-7879-5179-X/

www.hskids-tmsc.org/infocenter/guides/ai_intro.htm

www.ntl.org/news-2001-ICAI.html

www.thinbook.com/chap11fromle.html

www.mapnp.org/library/commskls/appr_inq/appr_inq.htm

www.pegasuscom.com/ai/

www.pegasuscom.com/ai/register.html (Conference on AI)

www.ebl.org/ai.html

http://frcc.cc.co.us/ai/

www.executiveedgeinc.com/pages/ai.html

www.bus.sfu.ca/homes/gervase/ai-odj.html

www.bus.sfu.ca/homes/gervase/5theories.html

www.hskids-tmsc.org/infocenter/guides/ai_organ.htm

www.ltworks.com/360Feedback/Appreciative%20Inquiry.htm

www.kiwicoach.com/ai.html

www.os.dhhs.gov/ohr/diversity/committees/memosteering.html

www.pps.org/urbanparks/tool_appreciative_inquiry_cover.html

www.os.dhhs.gov/ohr/diversity/info/ai.html

www.pps.org/urbanparks/tool_Appreciative_Inquiry_text.html

www.new-paradigm.co.uk/Appreciative.htm

www.aradford.co.uk/bookorder.htm (AI Newsletter; Anne Radford is one of the
UK's most experienced AI practitioners)

www.astdsiliconvalley.org/resources/barret.htm

www.ourdiocese.org/visioning2001/assumptions.html

www.all-in-one-spirit.de/ (German site)

www.mag-net.dk/inquiry.htm (Danish site)

http://www.esc.edu/ESConline/Across_ESC/Forumjournal.nsf/web+view/
5A8D486A2C5F9B0E852568FD00561F17?opendocument

www.serve.com/taos/appreciative.html

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>From  Fri Apr 20 16:05:08 2001
Message-Id: <FRI.20.APR.2001.160508.0100.>
Date: Fri, 20 Apr 2001 16:05:08 +0100
Reply-To: martinleith at theinnovationagency.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Martin Leith <martinleith at theinnovationagency.com>
Subject: More on AI
In-Reply-To: <LOBBJLHICGOPOHFJKOPLEELHCOAA.cw at goldeninsights.com>
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Cora,

Just found this document on my PC.

Martin

http://www.aradford.co.uk/ai.htm

APPRECIATIVE INQUIRY
This section gives some information on:
* the background to the development of AI
* set of assumptions in working with AI
* the 4D cycle of Appreciative Inquiry
* examples.

Background:
In the mid-eighties, Dr. David Cooperrider, Suresh Srivastva and their
colleagues at Case Western Reserve University, Cleveland, USA challenged the
traditional problem solving approach to change management. They introduced
the term Appreciative Inquiry and began to look at organizations as
expressions of beauty and spirit.

Set of assumptions:
Appreciative Inquiry works from a set of assumptions. These are:
1. In every society, organisation or group, something works.
2. What we focus on becomes our reality.
3. Reality is created in the moment, and there are multiple realities.
4. The act of asking questions of an organisation, or group influences the
group in some way.
5. People have more confidence to journey to the future (the unknown) when
they carry forward parts of the past (the known).
6. If we carry forwward parts of the past, they should be what is best about
the past.
7. It is important to value differences.
8. The language we use creates our reality.
>From The Thin Book of Appreciative Inquiry by Sue Annis Hammond.

While these may seem obvious, we know from our own experience that we can
look at what isn't working and start problem solving.

Those of us who are facilitators and consultants know how important it is to
ask the right questions when we are working with groups of people or
individuals.

If we focus on difficulties in the past, people become self defeating and
feel that life is hopefess.

When we ask them about their successes, they become enthusiastic and start
to hope again.

Appreciative Inquiry '4-D' Cycle
Discovery: The Appreciative Inquiry approach to personal or organisational
change is to begin by looking for what is working-APPRECIATING the best of
our experience.
Dream: This is to consider what might be-ENVISIONING RESULTS
Design: What should be the ideal?-CO-CONSTRUCTING
Destiny: How to empower, learn and adjust or improvise? SUSTAINING

The tangible result of the inquiry process is a series of statements that
describe where the person or organisation wants to be, based on the high
moments of where they have been. Because these statements are grounded in
real experience and history, people know how to repeat their success.

Examples where Appreciative Inquiry has been used
Appreciative inquiry has been used as the way of helping people develop
their preferred future in companies, governments, and organizations in
Africa, Asia, Australia, Europe, and North and South America.

It has been combined with large scale interventions such as Open Space
Technology and Future Search to great effect in world wide projects such as
United Religions (a look at the possibility of having a United Nations type
organzation for religions of the world.)

In-house people and consultants are using Appreciative Inquiry to address
organizational issues such as internal communication and leadership issues,
and individual or group effectiveness issues.

Examples include:
Increasing effectiveness of managers dealing with a new role and wider
responsibilities through 1:1 and group coaching. (financial services, and
local government sector)
Increasing the effectiveness of a department team. (Social Services
department)
Increasing the level of communication between trustees of varying experience
on the board. (Housing association)
Ai is also being used in areas like mediation in the voluntary sector,
international conflict resolution situations, City-wide activities like
Imagine Chicago, and community activities like Imagine Waterloo.

The purpose is to reconnect with the life giving forces-what is working-and
then go beyond that to what could be.

(via Tim Pearson)

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>From  Fri Apr 20 16:37:26 2001
Message-Id: <FRI.20.APR.2001.163726.0100.>
Date: Fri, 20 Apr 2001 16:37:26 +0100
Reply-To: martinleith at theinnovationagency.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Martin Leith <martinleith at theinnovationagency.com>
Subject: Correction
In-Reply-To: <LOBBJLHICGOPOHFJKOPLEELHCOAA.cw at goldeninsights.com>
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Cora,

URL at top of AI list should be:

http://iisd1.iisd.ca/ai/myrada.htm

Apologies.

Martin

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>From  Fri Apr 20 16:54:32 2001
Message-Id: <FRI.20.APR.2001.165432.0100.>
Date: Fri, 20 Apr 2001 16:54:32 +0100
Reply-To: martinleith at theinnovationagency.com
To: OSLIST <OSLIST at LISTSERV.BOISESTATE.EDU>
From: Martin Leith <martinleith at theinnovationagency.com>
Subject: And yet more on AI ...
In-Reply-To: <LOBBJLHICGOPOHFJKOPLEELHCOAA.cw at goldeninsights.com>
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Anne Radford's website: www.anneradford.co.uk - leave off the end bit or it
doesn't work.
Links from Anne's website:
AUSTRALIA
Liz Mellish, Mellish Enterprises,
http://www.mellish.com.au
CANADA
Gervase Bushe, Simon Fraser University, Vancouver, British Columbia
http://www.bus.sfu.ca/homes/gervase.html
GERMANY
Walter Bruck has a website on AI activities in Germany
http://www.appreciative-inquiry.de
USA
Global Excellence in Management (GEM) Initiative Center
Social Innovations in Global Management (SIGMA)
Weatherhead School of Management
Case Western Reserve University, Ohio, USA
http://www.geminitiative.org
The Taos Institute, Taos, New Mexico, USA
http://www.serve.com/taos/
United Religions with information on AI interview protocols
http://www.united-religions.org
Sue Hammond, author of the Thin Book and co-editor of the Lessons of the
Field: Applying Appreciative Inquiry
http://www.thinbook.com
Jim Lord, Philanthropic Quest International, Cleveland, USA
http://www.appreciative-inquiry.org
Imagine Chicago with information on its projects during the last 7 years
http://www.imaginechicago.org
AI training in the UK
Contact Anne Radford
AI training in Germany
Contact Walter Bruck
http://www.appreciative-inquiry.de
AI training in the USA

The Leading Clinic. State of Washington contact Sherene Zolnor
Coachpb at worldnet.att.net

Thin Book Publishing Co occasionally runs AI workshops in Dallas. Contact
suehammond at aol.com
The Taos Institute, Taos, New Mexico contact Dawn Dole at
coopdole at modex.com or see the Taos Institute Website: www.serve.com/taos/
NTL AI Courses-Bethel, Maine and Washington DC
For registration, call NTL at +1 703-548-8840 or +1-800-777-5227
There is an Appreciative Inquiry Listserv.
To subscribe to ailist at business.utah.edu,
send a message to Maiser at business.utah.edu

Place in the body of the message:
            subscribe ailist
followed by a blank line
Wishing all you Open Spacers an enjoyable weekend.
Martin

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