More on Conflict Resolution

Peg Holman pholman at
Mon Dec 21 08:30:09 PST 1998

Mahoney's e-mail address is wtmahon at .  He would be a wonderful
person to talk to about OS and labor/management settings.

Peg Holman

-----Original Message-----
From: owen <owen at TMN.COM>
Date: Friday, December 18, 1998 6:48 AM
Subject: Re: More on Conflict Resolution

>At 07:29 AM 12/18/1998 EST, you wrote:
>>Thank you for responses on conflict resolution.  I learn a lot from them.
>>You're correct, OS is more than a planning process.  I have also seen OS
>>resolve differences, primarily because it helps with the issues of
>>relationships and communication.  My suggestion is that OS can be enhanced
>>when participants have a basic understanding when they better understand
>>"interests" rather than their "positions."  Remember that I am coming from
>>context of unions and management.
>>Just another note; there is a whole world of ALMC's (Area Labor Management
>>Committees) out there that I think needs to be about OS.  I hope that I
>>introduce others to using OS as we have in Illinois.  Even though we are
>>beginning, we are seeing great value in OS.  I appreciate the insight you
>>have helped me to achieve.
>>Thanks, David Koehler
>Great idea! and if you want some help, there is a great guy from CWA
>(Communications Workers of America) by the name of Bill Mahoney who used to
>be at USWEST. I think he is now working for/with LEVIS, but i still have a
>phone number which may do the trick. 602-786-3212. We worked closely while
>he was at USWEST, and I saw something of him later -- but no word for a
>while. Peggy Holman, who was also at USWEST may have a better or more
>recent number or email. h.

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